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your firefox profile cannot be loaded. it may be missing or inaccessible - AD multiple profiles

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I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. When a user login to the machine it logins successfully but when try to open firefox get this message

your firefox profile cannot be loaded. it may be missing or inaccessible

I tried some suggested solutions:

sudo chmod -R 777 .mozilla/ rm -rf ~/.mozilla/ rm -rf ~/.cache/mozilla/ https://askubuntu.com/a/314915/304905

I tried all these but nothing worked. I wonder how I can fix this permanently from my machine local admin account so that when a new user logins to the machine for the first time firefox works without problems and without him having to do something?

I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. When a user login to the machine it logins successfully but when try to open firefox get this message your firefox profile cannot be loaded. it may be missing or inaccessible I tried some suggested solutions: sudo chmod -R 777 .mozilla/ rm -rf ~/.mozilla/ rm -rf ~/.cache/mozilla/ https://askubuntu.com/a/314915/304905 I tried all these but nothing worked. I wonder how I can fix this permanently from my machine local admin account so that when a new user logins to the machine for the first time firefox works without problems and without him having to do something?
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.109 Safari/537.36

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FredMcD
  • Top 10 Contributor
4193 solutions 58537 answers
What's your computer system and Firefox version? https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
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Question owner

It's ubuntu 16.04 LTS and Firefox is 65.0.1

It's ubuntu 16.04 LTS and Firefox is 65.0.1
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Question owner

Any idea?

Any idea?
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Question owner

fcis said

I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. When a user login to the machine it logins successfully but when try to open firefox get this message your firefox profile cannot be loaded. it may be missing or inaccessible I tried some suggested solutions: sudo chmod -R 777 .mozilla/ rm -rf ~/.mozilla/ rm -rf ~/.cache/mozilla/ https://askubuntu.com/a/314915/304905 I tried all these but nothing worked. I wonder how I can fix this permanently from my machine local admin account so that when a new user logins to the machine for the first time firefox works without problems and without him having to do something?

It's ubuntu 16.04 LTS and Firefox is 65.0.1

''fcis [[#question-1251502|said]]'' <blockquote> I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. When a user login to the machine it logins successfully but when try to open firefox get this message your firefox profile cannot be loaded. it may be missing or inaccessible I tried some suggested solutions: sudo chmod -R 777 .mozilla/ rm -rf ~/.mozilla/ rm -rf ~/.cache/mozilla/ https://askubuntu.com/a/314915/304905 I tried all these but nothing worked. I wonder how I can fix this permanently from my machine local admin account so that when a new user logins to the machine for the first time firefox works without problems and without him having to do something? </blockquote> It's ubuntu 16.04 LTS and Firefox is 65.0.1
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FredMcD
  • Top 10 Contributor
4193 solutions 58537 answers

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.2 February 28, 2019

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version '''65.0.2''' February 28, 2019
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cor-el
  • Top 10 Contributor
  • Moderator
17346 solutions 156811 answers

This is usually an issue with an existing profiles.ini file that points to a non existing profile.

Use the Profile Manager to create a new profile.

This is usually an issue with an existing profiles.ini file that points to a non existing profile. Use the Profile Manager to create a new profile. *https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
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