Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't disable or replace my recovery codes two step auth

  • No replies
  • 1 has this problem
  • 1 view
alirezaimi
alirezaimi
more options

Hi I install firefox on new computer and want to sync with my account, but i do not have recovery codes or secret key, now i want to disable two-step auth from my android phone, but none of these two option worked ! Disable button and Replace recovery Codes not worked at all !

why ?

Hi I install firefox on new computer and want to sync with my account, but i do not have recovery codes or secret key, now i want to disable two-step auth from my android phone, but none of these two option worked ! Disable button and Replace recovery Codes not worked at all ! why ?
Attached screenshots

Modified by alirezaimi