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Firefox crashes

Posted

This is a brand new install of firefox, and it keeps crashing (as did my previous install of firefox). It only seems to crash when 1) another instance of firefox was just closed or 2) I clicked a url in another app.

This is a brand new install of firefox, and it keeps crashing (as did my previous install of firefox). It only seems to crash when 1) another instance of firefox was just closed or 2) I clicked a url in another app.
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Additional System Details

Installed Plug-ins

none

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4026 solutions 56261 answers

Helpful Reply

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
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Question owner

bp-c48ba6d8-29de-49eb-8069-b85240181204 12/4/18 1:44 PM bp-380a61ac-cc4a-4c2a-9cd4-b27f20181204 12/4/18 1:44 PM bp-5dda3666-38a9-41cb-bfd7-94f840181204 12/4/18 1:44 PM bp-31ffa482-2e0f-45f2-9fc7-c87550181204 12/4/18 1:43 PM bp-6535eb00-9d1b-4f4e-a9e5-988c50181204 12/4/18 1:39 PM bp-6ab352aa-5652-4670-9ffc-bfaae0181204 12/4/18 1:39 PM

bp-c48ba6d8-29de-49eb-8069-b85240181204 12/4/18 1:44 PM bp-380a61ac-cc4a-4c2a-9cd4-b27f20181204 12/4/18 1:44 PM bp-5dda3666-38a9-41cb-bfd7-94f840181204 12/4/18 1:44 PM bp-31ffa482-2e0f-45f2-9fc7-c87550181204 12/4/18 1:43 PM bp-6535eb00-9d1b-4f4e-a9e5-988c50181204 12/4/18 1:39 PM bp-6ab352aa-5652-4670-9ffc-bfaae0181204 12/4/18 1:39 PM
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FredMcD
  • Top 10 Contributor
4026 solutions 56261 answers

Helpful Reply

Good work. I called for more help.

Good work. I called for more help.
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Question owner

Thanks, I'm curious to hear what the problem is. This has been bugging me for months now.

Thanks, I'm curious to hear what the problem is. This has been bugging me for months now.
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Question owner

For the rest Firefox Quantum has been perfect.

For the rest Firefox Quantum has been perfect.
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Question owner

Any news about a possible solution? The problem persists

Any news about a possible solution? The problem persists
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