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Firefox crashes

  • 6 replies
  • 1 has this problem
  • Last reply by derxen

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This is a brand new install of firefox, and it keeps crashing (as did my previous install of firefox). It only seems to crash when 1) another instance of firefox was just closed or 2) I clicked a url in another app.

All Replies (6)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.


For more help on crash reports, see;

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bp-c48ba6d8-29de-49eb-8069-b85240181204 12/4/18 1:44 PM bp-380a61ac-cc4a-4c2a-9cd4-b27f20181204 12/4/18 1:44 PM bp-5dda3666-38a9-41cb-bfd7-94f840181204 12/4/18 1:44 PM bp-31ffa482-2e0f-45f2-9fc7-c87550181204 12/4/18 1:43 PM bp-6535eb00-9d1b-4f4e-a9e5-988c50181204 12/4/18 1:39 PM bp-6ab352aa-5652-4670-9ffc-bfaae0181204 12/4/18 1:39 PM

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Good work. I called for more help.

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Thanks, I'm curious to hear what the problem is. This has been bugging me for months now.

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For the rest Firefox Quantum has been perfect.

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Any news about a possible solution? The problem persists