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When i open a playback link, it prompt and ask how to open this file, does where we can change setting that we can playback this link via Firefox directly

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Bellissa

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Sample: https://webexutraining27cn.webex.com/webexutraining27cn/ldr.php?RCID=ebf9136b50cfdf73cf2ab3b0a1bbd8a2

i open this steaming link via Firefox directly but it jump windows like Opening 测试.mp4下载后再上传的播放-IE浏览器.mp4

screenshot similar like attachment.

Can some one know which setting we can change in Firefox?

Best Regards, Bellissa Huang

Sample: https://webexutraining27cn.webex.com/webexutraining27cn/ldr.php?RCID=ebf9136b50cfdf73cf2ab3b0a1bbd8a2 i open this steaming link via Firefox directly but it jump windows like Opening 测试.mp4下载后再上传的播放-IE浏览器.mp4 screenshot similar like attachment. Can some one know which setting we can change in Firefox? Best Regards, Bellissa Huang

All Replies (2)

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I tried in Chrome and it also wants to save the file. So that would mean it is a site issue on playback and not a Browser issue.

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our company have website which can upload MP4 recording file, then it will generated a streaming link. 1.I tired to login our website and upload MP4 file via Chrome, get below link: https://webexutraining27cn.webex.com/webexutraining27cn/ldr.php?RCID=be76073abd22ab0d90ee4e61d558c918

When playback this link, we didn't need to save the file and it will playback automatically.

2.I tired to login our website and upload MP4 file via Firefox, get the link which i post yesterday: https://webexutraining27cn.webex.com/webexutraining27cn/ldr.php?RCID=ebf9136b50cfdf73cf2ab3b0a1bbd8a2

But it prompt that need to save file, no matter which browser we open with.

So i want to confirm whether there was any setting in Firefox we can change to correct this issue.

Best Regards, Bellissa Huang