Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

using in linux xfce desktop enviroment - in the menu 'preferences' and 'addons' links don't work and downloading extensions doesn't work - without these useless

  • 1 reply
  • 1 has this problem
  • 21 views
  • Last reply by cor-el

jmy009
jmy009
more options

I am using Firefox 63 in Linux(Debian 9 Stretch) with XFCE enviroment - in the menu the 'preferences' link doesn't work, the 'addons' link doesn't work, and extensions won't finish downloading and installing. Without the ability to do these things Firefox is useless and I am currently forced to use Chromium. It's not just Firefox 63 but all quantum versions will not work in the same ways I have described. I do not feel it is a 'Linux' problem since I have used it in a number of other distros and it has worked just fine. I even tried downloading Firefox and using it that way instead of what was already installed and still exactly the same problems. Would like to be able to use Firefox but without a resolution to this very serious problem I will have to stay with Chromium. Any help would be appreciated.

I am using Firefox 63 in Linux(Debian 9 Stretch) with XFCE enviroment - in the menu the 'preferences' link doesn't work, the 'addons' link doesn't work, and extensions won't finish downloading and installing. Without the ability to do these things Firefox is useless and I am currently forced to use Chromium. It's not just Firefox 63 but all quantum versions will not work in the same ways I have described. I do not feel it is a 'Linux' problem since I have used it in a number of other distros and it has worked just fine. I even tried downloading Firefox and using it that way instead of what was already installed and still exactly the same problems. Would like to be able to use Firefox but without a resolution to this very serious problem I will have to stay with Chromium. Any help would be appreciated.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Verify that you meet the System Requirements (GTK+ and GLib) for the current Firefox release.

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.