addon will not install (new computer setup)
got a new computer today and i'm having to start over completely from scratch. i read existing articles but nothing explains why this addon installation is stuck.
Additional System Details
- User Agent: Mozilla/5.0 (Windows NT 6.2; rv:63.0) Gecko/20100101 Firefox/63.0
Please explain the problem in detail. What happens? What is the exact error messages?
it stays stuck. it looks like it loads but won't finish.
Is this with just that one add-on or others as well?
Hmm, when I click the light blue button on this page, it launches a separate tab, and I can't install the extension on a separate tab.
Not sure why that happens. Maybe they changed the page?
thank you, jscher2000! now i know the problem is not within firefox.