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addon will not install (new computer setup)

Posted

hi,

got a new computer today and i'm having to start over completely from scratch. i read existing articles but nothing explains why this addon installation is stuck.

hi, got a new computer today and i'm having to start over completely from scratch. i read existing articles but nothing explains why this addon installation is stuck.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; rv:63.0) Gecko/20100101 Firefox/63.0

More Information

WestEnd
  • Top 25 Contributor
60 solutions 5359 answers

What addon?

What addon?
FredMcD
  • Top 10 Contributor
4220 solutions 58899 answers

Please explain the problem in detail. What happens? What is the exact error messages?

Please explain the problem in detail. What happens? What is the exact error messages?

Question owner

it stays stuck. it looks like it loads but won't finish.

it stays stuck. it looks like it loads but won't finish.
FredMcD
  • Top 10 Contributor
4220 solutions 58899 answers

WestEnd said

What addon?

Is this with just that one add-on or others as well?

''WestEnd [[#answer-1170438|said]]'' <blockquote> What addon? </blockquote> Is this with just that one add-on or others as well?
jscher2000
  • Top 10 Contributor
8632 solutions 70597 answers

Helpful Reply

Hmm, when I click the light blue button on this page, it launches a separate tab, and I can't install the extension on a separate tab.

http://www.swagbucks.com/extension

Not sure why that happens. Maybe they changed the page?

Hmm, when I click the light blue button on this page, it launches a separate tab, and I can't install the extension on a separate tab. http://www.swagbucks.com/extension Not sure why that happens. Maybe they changed the page?

Question owner

thank you, jscher2000! now i know the problem is not within firefox.

thank you, jscher2000! now i know the problem is not within firefox.