On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I updated to Firefox v 62.0.3 (64-bit) on Win 10 and lost all history. Tried to restore from old (only one) profile but this did not work.

  • No replies
  • 1 has this problem
  • 1 view
Cesare21
Cesare21
more options

I updated to Firefox v 62.0.3 (64-bit) on Win 10 and it asked me to refresh. I refreshed FF but don't see the old data folder on my desktop. I have only one profile in use, as shown here:

C:\Users\xxxxxxxxx\AppData\Roaming\Mozilla\Firefox\Profiles

I could restore bookmarks, but not my history. I copied the profiles folder to no effect. Any help is appreciated.

Thanks!

I updated to Firefox v 62.0.3 (64-bit) on Win 10 and it asked me to refresh. I refreshed FF but don't see the old data folder on my desktop. I have only one profile in use, as shown here: C:\Users\xxxxxxxxx\AppData\Roaming\Mozilla\Firefox\Profiles I could restore bookmarks, but not my history. I copied the profiles folder to no effect. Any help is appreciated. Thanks!