I've had a crash and although I've recovered my email I cannot find my message filters or calendar data. I'm using Linux Mint 17.1
The calendar is present but there's no data in it and the same applies to message filters.
Pls advise if any further info is required to assist me in resolving this problem.
Allen Oz
All Replies (5)
Please explain in detail the steps you did to recover your data.
After setting up TB to use my email address I went to the View settings for my account, clicked on server settings and selected /home/allenb/.thunderbird/w388arwk.default/ImapMail/imap.gmail-2.com
That action brought all my email back into TB but not my message filters nor my calendar data and I don't know aht to do to recover them.
Thank you
Allen
On 19/08/18 18:45, Mozilla Support Forum wrote: > Mozilla Support > I've had a crash and although I've recovered my email I cannot find my message filters or calendar data. I'm using Linux Mint 17.1 > christ1 > Aug 18, 2018, 6:45:42 PM > > Please explain in detail the steps you did to recover your data. >
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So are you saying you
- started from scratch with a new profile,
- set up your Gmail account in the new profile (as IMAP account)?
selected /home/allenb/.thunderbird/w388arwk.default/ImapMail/imap.gmail-2.com
I don't understand what that means. Please be more specific.
When I started TB a few days ago, there were no emails and TB asked if I wanted to use an existing email and I did so I entered my email address and then it worked. I knew that the email data was there because I was able to look at my email using Firefox web browser. The problem I then found was that there were no message filters and the calendar was completely empty. I wasn't too concerned about the filters but I was concerned about the calendar data. I then went to View settings for this account, then server settings and examined the data in the box Local directory under the Message storage heading and changed that as I previously advised. Still no data in the calendar. I've had a look at the files in the calendar-data directory and there's data in the file named local.sqlite. I've also had a look at the file storage.sdb and it looks very much to me as having no data in it at all. From what I understand, the calendar data should be in storage.sdb, therefore i need to know what I have to do to get that data (plus any control files if any) back into the place where it should be. Is it just a matter of copying that file (local.sqlite) and overwriting the storage.sdb file? I have not reloaded TB or changed any files or settings other than what I have mentioned earlier. As I have stated in earlier posts that I am using Linux Mint 17.1 64 bit and TB 52.9.1 (64-bit). Is there any further information that you need to know? If so I would be happy to provide same. Thank you Allen Oz
re :When I started TB a few days ago, there were no emails and TB asked if I wanted to use an existing email and I did so I entered my email address and then it worked.
This sounds like Thunderbird either could not locate the profile or could not locate any mail accounts in that profile. Hence why TB started up and asked to create a new mail account.
How many 'profile name' folders are in the /home/allenb/.thunderbird folder. You have stated there is at least one called: 'w388arwk.default' Is there any more ?
re :w388arwk.default/ImapMail/imap.gmail-2.com If there is a number after the imap.gmail part, it usually means there have been previous gmail accounts. How many are there ? eg:
Post an image showing contents of the 'ImapMail' folder.
How many gmail mail accounts/email addresses do you have in your Folder Pane? Do you only have the one gmail email address?