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kaspersky claims thunderbird cannot be protected due to an unknown error

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  • Last reply by christ1

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When I boot and Kaspersky starts I get a thunderbird is not protected message looking deeper in notification/recommendations it adds thunderbird cannot be protected due to an unknown error, clicking on the learn more only talks about master passwords that I am not using, This has only occured after an thunderbird update. Is this a problem with thunderbird or should I be talking to Kaspersky. Thanks for any assistance given

Robert

When I boot and Kaspersky starts I get a thunderbird is not protected message looking deeper in notification/recommendations it adds thunderbird cannot be protected due to an unknown error, clicking on the learn more only talks about master passwords that I am not using, This has only occured after an thunderbird update. Is this a problem with thunderbird or should I be talking to Kaspersky. Thanks for any assistance given Robert

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Sounds like a Kaspersky problem to me.