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Firefox won't go to websites

  • 4 replies
  • 3 have this problem
  • 16 views
  • Last reply by tpollard

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Firefox updated recently, and I thought there were no problems. As of yesterday, when I open Firefox it goes to a blank tab and looks as if it is running. If I put an address into the address bar, nothing. If I click on one of my bookmarks, nothing. I even uninstalled the program and re-installed and it still does the same thing. Not having these issues with other browsers. I can survive without Firefox, but I'd prefer not to. This and Chrome give me two good options to avoid using Internet Explorer as much as possible! I am running Windows 7 Professional. Any help would be appreciated.

Firefox updated recently, and I thought there were no problems. As of yesterday, when I open Firefox it goes to a blank tab and looks as if it is running. If I put an address into the address bar, nothing. If I click on one of my bookmarks, nothing. I even uninstalled the program and re-installed and it still does the same thing. Not having these issues with other browsers. I can survive without Firefox, but I'd prefer not to. This and Chrome give me two good options to avoid using Internet Explorer as much as possible! I am running Windows 7 Professional. Any help would be appreciated.

All Replies (4)

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hi, which security software are you using on the affected system?

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Webroot SecureAnywhere

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could you test if the issue is still present with this beta build of firefox 59? https://ftp.mozilla.org/pub/firefox/candidates/59.0b4-candidates/build1/win32/en-US/Firefox%20Setup%2059.0b4.exe

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That worked. I'm back up and running with Firefox now. Thanks!