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i open firefox and only get a blank page. Wont search or anything

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  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

liam0829
liam0829
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i open firefox and get ablank page. I click on the google, facebook,youtube tab and nothing happens nothing loads or opens if i try openning a support page it remains blank with url on what i have tried to open. I have refresh firefox but it on safe mode and uninstalled and re-download as well and nothing.

i open firefox and get ablank page. I click on the google, facebook,youtube tab and nothing happens nothing loads or opens if i try openning a support page it remains blank with url on what i have tried to open. I have refresh firefox but it on safe mode and uninstalled and re-download as well and nothing.

All Replies (1)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}