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Firefox will not install on new iMac with os 10.13.2

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  • 6 have this problem
  • 26 views
  • Last reply by FredMcD

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When I try to install Firefox on new iMac with OS 10.13.2 get message that Firefox is broken and must be moved to trash.

When I try to install Firefox on new iMac with OS 10.13.2 get message that Firefox is broken and must be moved to trash.

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I followed all of the instructions at the designated link. I got the download and the dmg file and executed the dmg. The Firefox icon appears in my applications folder but when I drag it to the dock, I get a message that firebomb is damaged or incomplete and must be moved to the trash. It will not open or execute. I have retried this numerous times with the same results.

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I don't know Mac's and called for more help.