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FIREFOX CRASHED AFTER INSTALLING FLASHPLAYER UPDATE

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  • 8 have this problem
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  • Last reply by tripodbob

tripodbob
tripodbob
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System is XP Home. installed latest flashplayer update and then got crash report when trying to restart firefox. crash report says it is unable to send report to Mozilla. Unable to start Firefox in Safe mode. Uninstalled Firefox, Uninstalled flashplayer, reinstalled Firefox ESR version and still get crash report when starting. Crash report still says it is unable to send report to Mozilla. here is listring from crash reporter: AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 5143257088 AvailablePhysicalMemory: 1143812096 AvailableVirtualMemory: 1865621504 BlockedDllList: BreakpadReserveAddress: 404553728 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CrashTime: 1505414260 Email: InstallTime: 1503181754 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 730 StartupCrash: 1 StartupTime: 1505414260 SystemMemoryUsePercentage: 39 Throttleable: 1 TotalPageFile: 5743919104 TotalPhysicalMemory: 1878171648 TotalVirtualMemory: 2147352576 URL: UptimeTS: 7.550108 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0

System is XP Home. installed latest flashplayer update and then got crash report when trying to restart firefox. crash report says it is unable to send report to Mozilla. Unable to start Firefox in Safe mode. Uninstalled Firefox, Uninstalled flashplayer, reinstalled Firefox ESR version and still get crash report when starting. Crash report still says it is unable to send report to Mozilla. here is listring from crash reporter: AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 5143257088 AvailablePhysicalMemory: 1143812096 AvailableVirtualMemory: 1865621504 BlockedDllList: BreakpadReserveAddress: 404553728 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CrashTime: 1505414260 Email: InstallTime: 1503181754 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 730 StartupCrash: 1 StartupTime: 1505414260 SystemMemoryUsePercentage: 39 Throttleable: 1 TotalPageFile: 5743919104 TotalPhysicalMemory: 1878171648 TotalVirtualMemory: 2147352576 URL: UptimeTS: 7.550108 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0

Chosen solution

hi, in case you're a user of malwarebytes please see https://forums.malwarebytes.com/topic/209334-install-3222018-and-firefox-5230-crashes/ and disable self-protection.

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philipp
philipp
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Chosen Solution

hi, in case you're a user of malwarebytes please see https://forums.malwarebytes.com/topic/209334-install-3222018-and-firefox-5230-crashes/ and disable self-protection.

tripodbob
tripodbob Question owner
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Thanks a bunch. Disabling Malwarebytes allows Firefox to start 

Now on to Malwarebytes to solve the problem