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trying to open the crash report results in a crash.

  • 1 reply
  • 2 have this problem
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  • Last reply by philipp

bryanz
bryanz
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Hello, I am frustrated because I have uninstalled and reinstalled FF, and I keep getting same issue. Upon opening, it crashes. when I go to view the crash report, it crashes.

here is the report number: bp-f6b2d70c-d147-4d85-9aff-e77a71170809 that is just one of many.

I really would like to be able to use FF! Please help! Mac 10.10.5, FF V55.0

Hello, I am frustrated because I have uninstalled and reinstalled FF, and I keep getting same issue. Upon opening, it crashes. when I go to view the crash report, it crashes. here is the report number: bp-f6b2d70c-d147-4d85-9aff-e77a71170809 that is just one of many. I really would like to be able to use FF! Please help! Mac 10.10.5, FF V55.0

Chosen solution

hi thanks for providing a crash id, it looks like the issue is caused by the enounce myspeed third-party software on your system, but they have released an update that should fix this crash: http://www.enounce.com/support-known-issues/ki235

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philipp
philipp
  • Moderator
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Chosen Solution

hi thanks for providing a crash id, it looks like the issue is caused by the enounce myspeed third-party software on your system, but they have released an update that should fix this crash: http://www.enounce.com/support-known-issues/ki235