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I use TB on Work and Home PC - Inbox used to mirror on both now they do not

  • 4 replies
  • 3 have this problem
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  • Last reply by rory50026

rory50026
rory50026
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I use TB on both my work and home PCs both accessing the same account. Until recently all messages that remained in my Inbox on my work PC appeared when I opened TB at home. Now they do not. I keep the ones that I need to work on at home in the Inbox on my work PC but the only ones that arrive in the Inbox at home are new ones. Any ideas? Thx

I use TB on both my work and home PCs both accessing the same account. Until recently all messages that remained in my Inbox on my work PC appeared when I opened TB at home. Now they do not. I keep the ones that I need to work on at home in the Inbox on my work PC but the only ones that arrive in the Inbox at home are new ones. Any ideas? Thx

Chosen solution

Just been advised by my site administrator that they had issues. All seems to be back as it was now! Many thanks

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All Replies (4)

Tonnes
Tonnes
  • Locale Leader
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A possible explanation would be that you have the account set up as POP (at least on the work PC), and the work PC does not or no longer have the Leave messages on server option checked in its account settings. Does that apply?

Of course you could check the mail server’s content right after fetching email on the work PC, i.e. if it’s gone there, it means it was removed by that client.

rory50026
rory50026 Question owner
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Hi. It is set up as an IMAP account and I cannot find an option to leave messages on the server. I do have another account on TB (POP with Yahoo) which does show me that option though under the Server Settings tab. I have changed nothing in the settings on TB for ages but this seems to have started following recent updates????

rory50026
rory50026 Question owner
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Hello again. One thing I have just noticed is that the mails I send from home still appear in the Sent folder at work so it seems that it is only a problem for those I receive.

rory50026
rory50026 Question owner
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Chosen Solution

Just been advised by my site administrator that they had issues. All seems to be back as it was now! Many thanks