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Firefox crashes

  • 2 replies
  • 6 have this problem
  • 3 views
  • Last reply by fatz2fly

Grusborg
Grusborg
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After a Windows update Firefox keeps crashing. I have uninstalled, reinstalled, I removed all data, settings, addons, cache, cookies, everything. Still keeps crashing 2-3 secs after staring, even in safe mode.

Krasch-ID: bp-1eb97c0a-3a09-472f-bb0c-b8d1a1170713

After a Windows update Firefox keeps crashing. I have uninstalled, reinstalled, I removed all data, settings, addons, cache, cookies, everything. Still keeps crashing 2-3 secs after staring, even in safe mode. Krasch-ID: bp-1eb97c0a-3a09-472f-bb0c-b8d1a1170713

Chosen solution

You are crashing for the following reason : cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716 and others. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Please update your Comodo and check it's forum https://forums.comodo.com/ Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716 or your last update before the crashes started.

Please let us know if this solved your issue or if need further assistance.

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All Replies (2)

Shadow110
Shadow110
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Chosen Solution

You are crashing for the following reason : cmdshim32.dll = COMODO Internet Security 29 Jun 17 This reported issue is caused by incompatibility with Microsoft Windows update KB4022716 and others. Comodo teams is working over the fix. Dates of the Hotfix releases will be published later this week. Please update your Comodo and check it's forum https://forums.comodo.com/ Till that Hotfixes we strongly recommend users to not install mentioned Windows update KB4022716 or your last update before the crashes started.

Please let us know if this solved your issue or if need further assistance.

fatz2fly
fatz2fly
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Firefox stops responding, especially in Facebook or interactive news sites. I get a message to 'debug' the script. What's going on. I have to go to task manager to end the program and then restart. I am using Windows 10 and Windows Defender for security.