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Firefox crahses, even in secure mode

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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Absturz-ID: bp-3f36e93-864a-4e18-a657-48a901170623

Absturz-ID: bp-3f36e93-864a-4e18-a657-48a901170623

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Could you please update Firefox to new version 54 https://support.mozilla.org/en-US/kb/update-firefox-latest-version Please come back and let us know if that fix's your issue and if so please mark this as solved. If it does not could you please provide more information regarding this issue. Than You

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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Note that there is a missing digit in the first part of the crash ID (7 instead of 8): bp-3f36e93