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An alarm notice in Thundebird 52.1.0 (32bit)

  • 3 replies
  • 5 have this problem
  • 3 views
  • Last reply by user1121639

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When I send out a messege, "ReferenceError: nsPreferences is not defined" is displayed. Although I can erase it and send out the message by just giving a click, I do not want to see this alarm. What do I have to do?

When I send out a messege, "ReferenceError: nsPreferences is not defined" is displayed. Although I can erase it and send out the message by just giving a click, I do not want to see this alarm. What do I have to do?

Chosen solution

An add-on is probably causing this. This was noted in a bug #1353952 recently. In that case, it was the add-on "withAttach" that caused the problem.

If you have that add-on, disable it and test. If that add-on is the problem, then contact the author of that add-on to see if they will fix it.

If that particular add-on is not your problem, then restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled".

If Thunderbird works like normal, re-enable add-ons one at a time until you locate the offender.

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Chosen Solution

An add-on is probably causing this. This was noted in a bug #1353952 recently. In that case, it was the add-on "withAttach" that caused the problem.

If you have that add-on, disable it and test. If that add-on is the problem, then contact the author of that add-on to see if they will fix it.

If that particular add-on is not your problem, then restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled".

If Thunderbird works like normal, re-enable add-ons one at a time until you locate the offender.

Modified by user1121639

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Thank you very much. The problem is solved by just making "withAttach" add-on disabled. I would like,however, looking for the early improvement of the very useful add-on.

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The creator/author of the add-on needs to make the add-on work properly with Thunderbird. It is not up to Mozilla or the Thunderbird team, but to the author.