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I have successfully synced my Thunderbird e-mail account to my android for years. Suddenly, it will not work anymore. I have uninstalled/reinstalled.

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  • Last reply by christ1

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Out of the blue my Samsung Galaxy 7 stopped receiving e-mail on it. Previously, I could access my Thunderbird e-mail account on my laptop and on my phone. Now it won't sync. When I try to re-install it (and I've double checked ALL server settings a thousand times for typos) it just says "Unable to set up account: Unable to connect to server". Is there an issue with Thunderbird's server? Thanks!

Out of the blue my Samsung Galaxy 7 stopped receiving e-mail on it. Previously, I could access my Thunderbird e-mail account on my laptop and on my phone. Now it won't sync. When I try to re-install it (and I've double checked ALL server settings a thousand times for typos) it just says "Unable to set up account: Unable to connect to server". Is there an issue with Thunderbird's server? Thanks!

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There is no such thing as a 'Thunderbird account'. You've set up an account with an email provider, e.g. Gmail or Yahoo. Then you use Thunderbird to access mail for that account on your email provider's server, as well as to send mail via your email provider's server.

There is no 'Thunderbird server' either. Neither Thunderbird nor Mozilla are an email provider.

For problems with your phone please contact the vendor of your mail app and/or your email provider.