Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I enable the Crash Reporter in Fedora?

  • 6 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

I am having a problem loading a Facebook game. It starts loading and at about 12% loaded Firefox crashes. There is no Crash Reporter dialog so I can submit a report.

I started Firefox from a command window and got the following output when I tried to load the game.

firefox -P Carol -no-remote ATTENTION: default value of option force_s3tc_enable overridden by environment. Vector smash protection is enabled. Failed to open VDPAU backend libvdpau_va_gl.so: cannot open shared object file: No such file or directory [NPAPI 610] ###!!! ABORT: Aborting on channel error.: file /builddir/build/BUILD/firefox-50.1.0/firefox-50.1.0/ipc/glue/MessageChannel.cpp, line 2056 [NPAPI 610] ###!!! ABORT: Aborting on channel error.: file /builddir/build/BUILD/firefox-50.1.0/firefox-50.1.0/ipc/glue/MessageChannel.cpp, line 2056 Segmentation fault (core dumped)

Here is the Troubls shooting data from Firefox Application Basics


Name: Firefox Version: 50.1.0 Build ID: 20161213225041 User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0 OS: Linux 4.7.5-100.fc23.x86_64 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false

Extensions


Name: Multi-process staged rollout Version: 1.5 Enabled: true ID: e10srollout@mozilla.org

Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com

Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org

Name: Facebook Ads Block Version: 1.0.1-signed.1-signed Enabled: false ID: jid1-CGxMej0nDJTjwQ@jetpack

Name: User Agent Switcher Version: 0.7.3.1-signed.1-signed Enabled: false ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1}

Name: YouTube™ AdBlock Version: 0.1.3 Enabled: false ID: jid1-w4wG5nJhx4LJZr@jetpack

Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Desktop WebGL2 Renderer: (no info) Hardware H264 Decoding: No Audio Backend: pulse GPU #1 Active: Yes Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Desktop Vendor ID: Intel Open Source Technology Center Device ID: Mesa DRI Intel(R) Haswell Desktop Driver Version: 3.0 Mesa 11.1.0 (git-525f3c2)

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: none CairoUseXRender: 0 Decision Log HW_COMPOSITING: blocked by default: Acceleration blocked by platform OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled



Important Modified Preferences


accessibility.blockautorefresh: true accessibility.browsewithcaret: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 10240 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.display.use_document_fonts: 0 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.link.open_newwindow: 2 browser.places.importBookmarksHTML: false browser.places.smartBookmarksVersion: 8 browser.search.update: false browser.sessionstore.upgradeBackup.latestBuildID: 20161213225041 browser.startup.homepage: https://apps.facebook.com/gourmetranch/?ref=bookmarks&count=0 browser.startup.homepage_override.buildID: 20161213225041 browser.startup.homepage_override.mstone: 50.1.0 browser.tabs.onTop: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20160825 dom.apps.lastUpdate.buildID: 20160919122325 dom.apps.lastUpdate.mstone: 49.0 dom.apps.reset-permissions: true dom.disable_open_during_load: false dom.mozApps.used: true dom.push.userAgentID: 3863541486154b5e84b6b698314eb6ce dom.w3c_touch_events.expose: false extensions.lastAppVersion: 50.1.0 font.internaluseonly.changed: false font.name.serif.x-western: Century Schoolbook L font.size.variable.x-western: 12 general.autoScroll: true gfx.blacklist.suggested-driver-version: <Anything with EXT_texture_from_pixmap support> gfx.crash-guard.glcontext.appVersion: 45.0.2 gfx.crash-guard.glcontext.deviceID: Mesa DRI Intel(R) Haswell Desktop gfx.crash-guard.glcontext.driverVersion: 3.0 Mesa 11.1.0 (git-525f3c2) gfx.crash-guard.status.glcontext: 2 media.autoplay.enabled: false media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1471572195 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20161213225041 media.gmp-manager.lastCheck: 1483245060 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: /tmp media.webrtc.debug.log_file: /tmp/WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1482712022 places.history.expiration.transient_current_max_pages: 96495 plugin.disable_full_page_plugin_for_types: application/pdf plugin.expose_full_path: true plugin.importedState: true plugin.soname.list: print.print_bgcolor: false ( Bunch of lines removed ) print.tmp.printerfeatures.MFC240C.supports_spoolercommand_change: false privacy.donottrackheader.enabled: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false services.sync.lastSyncReassigned: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1482087327 toolkit.startup.recent_crashes: 2

Important Locked Preferences


Places Database


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.13 Version in use: 4.13

NSS Expected minimum version: 3.27 Version in use: 3.27

NSSSMIME Expected minimum version: 3.27 Version in use: 3.27

NSSSSL Expected minimum version: 3.27 Version in use: 3.27

NSSUTIL Expected minimum version: 3.27 Version in use: 3.27

Experimental Features


Sandbox


Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Media Plugin Sandboxing: true

I am having a problem loading a Facebook game. It starts loading and at about 12% loaded Firefox crashes. There is no Crash Reporter dialog so I can submit a report. I started Firefox from a command window and got the following output when I tried to load the game. firefox -P Carol -no-remote ATTENTION: default value of option force_s3tc_enable overridden by environment. Vector smash protection is enabled. Failed to open VDPAU backend libvdpau_va_gl.so: cannot open shared object file: No such file or directory [NPAPI 610] ###!!! ABORT: Aborting on channel error.: file /builddir/build/BUILD/firefox-50.1.0/firefox-50.1.0/ipc/glue/MessageChannel.cpp, line 2056 [NPAPI 610] ###!!! ABORT: Aborting on channel error.: file /builddir/build/BUILD/firefox-50.1.0/firefox-50.1.0/ipc/glue/MessageChannel.cpp, line 2056 Segmentation fault (core dumped) Here is the Troubls shooting data from Firefox Application Basics ------------------ Name: Firefox Version: 50.1.0 Build ID: 20161213225041 User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0 OS: Linux 4.7.5-100.fc23.x86_64 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false Extensions ---------- Name: Multi-process staged rollout Version: 1.5 Enabled: true ID: e10srollout@mozilla.org Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org Name: Facebook Ads Block Version: 1.0.1-signed.1-signed Enabled: false ID: jid1-CGxMej0nDJTjwQ@jetpack Name: User Agent Switcher Version: 0.7.3.1-signed.1-signed Enabled: false ID: {e968fc70-8f95-4ab9-9e79-304de2a71ee1} Name: YouTube™ AdBlock Version: 0.1.3 Enabled: false ID: jid1-w4wG5nJhx4LJZr@jetpack Graphics -------- Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Desktop WebGL2 Renderer: (no info) Hardware H264 Decoding: No Audio Backend: pulse GPU #1 Active: Yes Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Desktop Vendor ID: Intel Open Source Technology Center Device ID: Mesa DRI Intel(R) Haswell Desktop Driver Version: 3.0 Mesa 11.1.0 (git-525f3c2) Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: none CairoUseXRender: 0 Decision Log HW_COMPOSITING: blocked by default: Acceleration blocked by platform OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled Important Modified Preferences ------------------------------ accessibility.blockautorefresh: true accessibility.browsewithcaret: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 10240 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.display.use_document_fonts: 0 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.link.open_newwindow: 2 browser.places.importBookmarksHTML: false browser.places.smartBookmarksVersion: 8 browser.search.update: false browser.sessionstore.upgradeBackup.latestBuildID: 20161213225041 browser.startup.homepage: https://apps.facebook.com/gourmetranch/?ref=bookmarks&count=0 browser.startup.homepage_override.buildID: 20161213225041 browser.startup.homepage_override.mstone: 50.1.0 browser.tabs.onTop: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 0 browser.urlbar.lastSuggestionsPromptDate: 20160825 dom.apps.lastUpdate.buildID: 20160919122325 dom.apps.lastUpdate.mstone: 49.0 dom.apps.reset-permissions: true dom.disable_open_during_load: false dom.mozApps.used: true dom.push.userAgentID: 3863541486154b5e84b6b698314eb6ce dom.w3c_touch_events.expose: false extensions.lastAppVersion: 50.1.0 font.internaluseonly.changed: false font.name.serif.x-western: Century Schoolbook L font.size.variable.x-western: 12 general.autoScroll: true gfx.blacklist.suggested-driver-version: <Anything with EXT_texture_from_pixmap support> gfx.crash-guard.glcontext.appVersion: 45.0.2 gfx.crash-guard.glcontext.deviceID: Mesa DRI Intel(R) Haswell Desktop gfx.crash-guard.glcontext.driverVersion: 3.0 Mesa 11.1.0 (git-525f3c2) gfx.crash-guard.status.glcontext: 2 media.autoplay.enabled: false media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1471572195 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20161213225041 media.gmp-manager.lastCheck: 1483245060 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: /tmp media.webrtc.debug.log_file: /tmp/WebRTC.log network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1482712022 places.history.expiration.transient_current_max_pages: 96495 plugin.disable_full_page_plugin_for_types: application/pdf plugin.expose_full_path: true plugin.importedState: true plugin.soname.list: print.print_bgcolor: false ( Bunch of lines removed ) print.tmp.printerfeatures.MFC240C.supports_spoolercommand_change: false privacy.donottrackheader.enabled: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false services.sync.lastSyncReassigned: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1482087327 toolkit.startup.recent_crashes: 2 Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.13 Version in use: 4.13 NSS Expected minimum version: 3.27 Version in use: 3.27 NSSSMIME Expected minimum version: 3.27 Version in use: 3.27 NSSSSL Expected minimum version: 3.27 Version in use: 3.27 NSSUTIL Expected minimum version: 3.27 Version in use: 3.27 Experimental Features --------------------- Sandbox ------- Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: true Media Plugin Sandboxing: true

All Replies (6)

more options

The checkbox for crash reporter is on the Preferences page, Advanced panel, Data Choices section.

(I don't know how to interpret that console output.)

more options

The Data Choices panel is Empty - there is nothing to check. I can provide a screenshot if necessary.

 Is there a way to set this in  about:config?
more options

Sometimes panels are blank due to an incompatible full theme or corrupted program files. I'm hesitant to speculate on Linux as I'm only personally familiar with Windows.

I couldn't find an about:config setting for this.

more options

Third-party builds may not have the crash reporter that the official builds from Mozilla has.

more options

Btw Adobe now supports Linux with their Flash Player along with Windows and Mac OSX as of 24.0.0.186 that came out on Dec 13.

more options

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.