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Why won't Thunderbird load from thunderbird.exe or the shortcut icon? What can I do about it?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by Gnospen

ElspethLinklater
ElspethLinklater
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I have Windows 10, 64-bit OS. Yesterday Thunderbird had a couple of crashes. I closed it from Task Manager and re-opened from the shortcut and it worked. This morning it won't open from the short cut. I opened the location of the shortcut, saw thunderbird.exe and double clicked that and nothing happened. Following a suggestion on the forum: I checked the shortcut properties and the text all looked fine; I deleted the shortcut to re-do it, but none of the options on Wndows 10 that I can find give me the option to create another short cut; so I have restored it from the Recycle Bin. How do I get Thunderbird to operate again? Must I uninstall and re-install? I have the profile backed up.

Thank you

I have Windows 10, 64-bit OS. Yesterday Thunderbird had a couple of crashes. I closed it from Task Manager and re-opened from the shortcut and it worked. This morning it won't open from the short cut. I opened the location of the shortcut, saw thunderbird.exe and double clicked that and nothing happened. Following a suggestion on the forum: I checked the shortcut properties and the text all looked fine; I deleted the shortcut to re-do it, but none of the options on Wndows 10 that I can find give me the option to create another short cut; so I have restored it from the Recycle Bin. How do I get Thunderbird to operate again? Must I uninstall and re-install? I have the profile backed up. Thank you

All Replies (2)

Gnospen
Gnospen
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If you right click in explorer, when you are in your user space, don't you have an option to create a new shortcut? let it point to "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" Set it to start in that directory

Now you can move it to where you want it

Gnospen
Gnospen
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If Thunderbird doesn't start from its program-directory you might have to reinstall it. It shouldn't effect your profile

Modified by Gnospen