Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can download my email on my smartphone but not on my computer. I keep getting messege that server is down what do I do?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by christ1

more options

I have not been able to get my email on my computer since Aug.22/16. I can get it on my phone but not computer. I get a pop up that says Thunderbird server is down. Why and what do I do to get it working again?

I have not been able to get my email on my computer since Aug.22/16. I can get it on my phone but not computer. I get a pop up that says Thunderbird server is down. Why and what do I do to get it working again?

All Replies (1)

more options

https://support.mozilla.org/kb/cannot-receive-messages

Did you talk to your email provider?