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I want to uncheck the Use Master Password on my MAC, and am unable to do so because it thinks I have a current password and I don't.

Posted

When I try to uncheck "Use Master Password" a pop-out asks for a current password, which I do not have. I've tried passwords that I may have used to set one (although I don't recall ever setting one), and none work. When I leave the "current password" field blank, the only choice about proceeding is to cancel. So, how do I uncheck the "Use Master Password" and stop the pop-down requests for it? Thanks for any help you can provide. I am on a MAC if that helps, so the solution using Tools and options didn't work.

When I try to uncheck "Use Master Password" a pop-out asks for a current password, which I do not have. I've tried passwords that I may have used to set one (although I don't recall ever setting one), and none work. When I leave the "current password" field blank, the only choice about proceeding is to cancel. So, how do I uncheck the "Use Master Password" and stop the pop-down requests for it? Thanks for any help you can provide. I am on a MAC if that helps, so the solution using Tools and options didn't work.

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 21.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:46.0) Gecko/20100101 Firefox/46.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

The only way to change any password, or remove it, you will need to provide the current password.

Note: You can reset the Master Password in Firefox, but all data will be removed. This is a security function.


I don't know if this will work with the Master Password active; Password Exporter {web link} This extension allows you to export your saved passwords and disabled login hosts using XML or CSV files that can be imported later.

The only way to change any password, or remove it, you will need to provide the current password. Note: You can reset the Master Password in Firefox, but all data will be removed. This is a security function. ------------- I don't know if this will work with the Master Password active; '''[https://addons.mozilla.org/en-US/firefox/addon/password-exporter Password Exporter]''' {web link} This extension allows you to export your saved passwords and disabled login hosts using XML or CSV files that can be imported later.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Helpful Reply

Is one solution to delete the Firefox Application and reinstall it?

Is one solution to delete the Firefox Application and reinstall it?
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And one folder in the profile of each user on the computer.

If you remove the Firefox folder, the user folders would not be affected.

Firefox comes in two or more folders on all computers. They are; Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And one folder in the profile of each user on the computer. If you remove the Firefox folder, the user folders would not be affected.
jscher2000
  • Top 10 Contributor
8689 solutions 71030 answers

I don't think it will help to uninstall Firefox, unless your goal is to wipe all of your browser settings completely...

This article describes how to reset/clear the master password: Reset your Master Password if you've forgotten it.

I don't think it will help to uninstall Firefox, unless your goal is to wipe all of your browser settings completely... This article describes how to reset/clear the master password: [[Reset your Master Password if you've forgotten it]].
cor-el
  • Top 10 Contributor
  • Moderator
17468 solutions 157871 answers

You can delete the logins.json and key3.db files in the Firefox profile folder to reset all password in case you have forgotten the master password.

You can use this button to go to the current Firefox profile folder:

You can delete the logins.json and key3.db files in the Firefox profile folder to reset all password in case you have forgotten the master password. You can use this button to go to the current Firefox profile folder: *Help > Troubleshooting Information > Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox