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My laptop no longer says this is Windows Genuine. It says it is not Windows Genuine. What is wrong?

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  • 1 has this problem
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  • Last reply by philipp

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I have reentered the product key into the area it needs to be, my computer will not except this product key more. Information within this computer has been changed from Windows7 Home Premium to Windows7 Ultimate. I need to know how to repair this problem please.

I have reentered the product key into the area it needs to be, my computer will not except this product key more. Information within this computer has been changed from Windows7 Home Premium to Windows7 Ultimate. I need to know how to repair this problem please.

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hi, this is a support forum for firefox and other mozilla products. i am sorry, but we cannot be of assistance in sorting out product key issues with your windows operating system - please get in contact with a microsoft forum like http://answers.microsoft.com about this. thank you for your understanding!