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thunderbird stops responding when I click on 'reply' to answer an email

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Wayne Mery

haolekook
haolekook
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...when I click on 'reply' to answer an email. And when 'write' once again starts responding, I am unable to type anything in the message section of the window.

I read somewhere about deleting .msf files, but it seems like I am having to do that every time I want to write a message.

I have the options set to not save every however many minutes.

This is really frustrating and could really use some help to not have to cringe every time I think about answering an email.

Thank you.

...when I click on 'reply' to answer an email. And when 'write' once again starts responding, I am unable to type anything in the message section of the window. I read somewhere about deleting .msf files, but it seems like I am having to do that every time I want to write a message. I have the options set to not save every however many minutes. This is really frustrating and could really use some help to not have to cringe every time I think about answering an email. Thank you.

Modified by Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Please start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?

Also, when did problem first start occurring?

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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haolekook,

what are you results please ?