Thunderbird would not view messages. Tried repair and now 1000s of messages are gone.
I logged in tonight and Thunderbird was only allowing me view a couple of the messages in my Inbox, while listing several thousand. I tried the repair function and now the Inbox is only showing 3 e-mails. Help!
All Replies (1)
It sounds like your mail files were corrupted.
Rebuilding the index file just cleared the view of the messages, they were already gone prior to the repair action. You'd need to restore them from a recent backup of your Thunderbird profile folder, which you hopefully did create before. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring
Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.
For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird
Also see http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
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