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it gets hung and becomes slow quite often.. very difficult to work smoothly

GopakumarKG
GopakumarKG
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quite often while trying to draft a mail, it gets hung.. and becomes slow sometimes wherein to tyoe each letter you have to wait for 6 minutes or more and sometimes indefinite.. wherein you are forced to close the window and again open and start drafting mails..takes away a lot of valuable time.

also when you want to scroll a mail it does not move.

also when you want to jump from one mail to another again it slows down does not move

quite often while trying to draft a mail, it gets hung.. and becomes slow sometimes wherein to tyoe each letter you have to wait for 6 minutes or more and sometimes indefinite.. wherein you are forced to close the window and again open and start drafting mails..takes away a lot of valuable time. also when you want to scroll a mail it does not move. also when you want to jump from one mail to another again it slows down does not move

All Replies (1)

amanchesterman
amanchesterman
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There are various possible causes and you will need to experiment to find out what's wrong. If you have a Windows computer, try running Windows in safe mode to check that it's not an operating system issue; try turning off your antivirus temporarily, because antivirus scanners can conflict with Thunderbird; try starting Thunderbird in safe mode in case it's a problem with an add-on. Other possibilities are listed here: http://kb.mozillazine.org/Performance_%28Thunderbird%29