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when i open Mozilla the page goes straight to my inbox not able to access any other folders i.e, sent, saved folders etc

  • 4 replies
  • 1 has this problem
  • 9 views
  • Last reply by Zenos

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i have tried to resolve the issue but unable to find how to sort it out, i am unable to access any other files in Mozilla emails other than my inbox, please advise how this can be corrected.

Kind regards

Tracey

i have tried to resolve the issue but unable to find how to sort it out, i am unable to access any other files in Mozilla emails other than my inbox, please advise how this can be corrected. Kind regards Tracey

All Replies (4)

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I take it that you don't have a narrow pane at the left listing your accounts and their folders?

In the main menu, View|Layout and tick the "Folder Pane" checkbox.

No menu? Press and hold the alt key, tap v.

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thanks so much its not exactly how it was but i can now see my other folders appreciate your help

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Here is how it appears here. How is yours different?

Modified by Zenos

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Or maybe you're using the Application Menu.

Yours may say "Options" where mine says "Preferences". But didn't the <alt> key take you there?