Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

have winXP. am buying new comp. win 10.when I download mozilla on new comp.will all myprevious acct. info be available?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

will all of my e-mails and browsing history be available on my new computer when I download firefox to a new win. 10 computer

will all of my e-mails and browsing history be available on my new computer when I download firefox to a new win. 10 computer

All Replies (2)

more options

Hi

You user data will not automatically move across to your new PC, so I recommend that you create a backup of your Firefox profile and move that across to your new computer.

I recommend you have a read of this article that will walk you through how to back up and restore information in your Firefox profile.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

more options

Note that Firefox (browser) and Thunderbird (email client) are different applications and have a separate profile folder to store your personal data.