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WHAT DO I DO?

  • 1 reply
  • 2 have this problem
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  • Last reply by Paul

Alienopoly
Alienopoly
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If there was a previous question posted by the name Alienopoly disregard that would be the remote users on my account who do not I repeat NOT have permission to be anywhere in my network of devices. People ...tell me how should I deal with these people who have hijacked my accounts and continue to do so now. These people have set my phones and computers to root. ...These hackers have parylized my life and company In what order to I do what? 

The case is dragging me down I am unable to continue without help.  How do I get some help with this case on my level?  Anyone?

Again If there were any posts before this they were not by me. . Alienopoly " When I think back on all the crap I learned high school, It's a wonder I can think at all."

If there was a previous question posted by the name Alienopoly disregard that would be the remote users on my account who do not I repeat NOT have permission to be anywhere in my network of devices. People ...tell me how should I deal with these people who have hijacked my accounts and continue to do so now. These people have set my phones and computers to root. ...These hackers have parylized my life and company In what order to I do what? The case is dragging me down I am unable to continue without help. How do I get some help with this case on my level? Anyone? Again If there were any posts before this they were not by me. . Alienopoly " When I think back on all the crap I learned high school, It's a wonder I can think at all."

All Replies (1)

Paul
Paul
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Hi

It does not sound like your question is in respect of Firefox for Android, but I will do my best to help.

You need to go through each of your accounts and change the passwords for each one of them. You need to run anti malware software to locate and remove any malware that is present on your devices.

Given the scale of the impact, you may wish (before doing the above) to contact the law enforcement agency for your jurisdiction who may be able to pursue the perpetrators for which they may need forensic information from your devices.

Having done this who may wish to contact a computer specialist who can assist you in cleaning and securing your hardware and software against future intrusion.