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thunderbird deletes emails when i open up imap folder. (being deleted on phone?)

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I recently switched from a POP account to IMAP in Thunderbird. When I open up a Thunderbird email folder it automatically deletes the emails in that folder. But this only happens to certain folders. Please help!!!

I recently switched from a POP account to IMAP in Thunderbird. When I open up a Thunderbird email folder it automatically deletes the emails in that folder. But this only happens to certain folders. Please help!!!

Modified by Wayne Mery

All Replies (3)

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Are you reading and deleting messages from another device like a phone?

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Yes, I was setting up an email account on my android phone with an app called "K-9 Mail," and in doing so I deleted a duplicate account.

Come to think of it, right after I deleted the account on my phone was when I began having this problem. What could have caused this to happen, and how can I fix the problem???

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Understanding IMAP would be a start. IMAP is server based. You view the messages on the server with email clients on your devices. If you delete a message from any device it removes it from the server. The next time you connect a device to the server it sync's up and shows what is left on the server.