Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All local folders deleted after deleting windows.old. Help.

more options

I had a problem with Trend Micro Internet Security, which I have used for years. The tech I spoke with took control of the screen and deleted Windows.old, saying it was taking up a huge amount of space and anyway its contents were also in the file called simply Windows. After he did that, all of the local folders I had created to hold important emails were deleted. I desperately need to get them back. They must be somewhere in the computer but I don't know where (obviously not in the Recycle Bin). Please help.

I had a problem with Trend Micro Internet Security, which I have used for years. The tech I spoke with took control of the screen and deleted Windows.old, saying it was taking up a huge amount of space and anyway its contents were also in the file called simply Windows. After he did that, all of the local folders I had created to hold important emails were deleted. I desperately need to get them back. They must be somewhere in the computer but I don't know where (obviously not in the Recycle Bin). Please help.

All Replies (1)

more options

Greetings judyfz,

Try using some file recovery software,Also check this link to know about shadow copies.

Link:http://windows.microsoft.com/en-in/windows7/recover-lost-or-deleted-files

Hope this Helps!