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I backed up my TB before upgrading to W10 - W10 is a disaster & I reverted to W8.1 and had to reinstall TB but I can't find how to install my TB back up file

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  • Last reply by mlcoastie

mlcoastie
mlcoastie
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My TB BackUp file is a PVC file and I can't find how to install it in my new TB installation.

By the way - I had major problems with W10 - In the process of trying to find a remedy I was told by MS technicians that there are still a lot of problems with it - my best advise if you're considering the free upgrade -WAIT - until MS have sorted it - I was 12 days trying to get it fixed by MS without success. Finally had to use my own Tech to remove W10 & reinstallW8 - took him 4 hours.

Now I just need to get my old emails and contact list back onto TB. Can anybody help please?

My TB BackUp file is a PVC file and I can't find how to install it in my new TB installation. By the way - I had major problems with W10 - In the process of trying to find a remedy I was told by MS technicians that there are still a lot of problems with it - my best advise if you're considering the free upgrade -WAIT - until MS have sorted it - I was 12 days trying to get it fixed by MS without success. Finally had to use my own Tech to remove W10 & reinstallW8 - took him 4 hours. Now I just need to get my old emails and contact list back onto TB. Can anybody help please?

Chosen solution

My TB BackUp file is a PVC file

That sounds like a file generated by MozBackup. Install MozBackup and restore the profile. There is also a support site for Mozbackup. http://mozbackup.jasnapaka.com/support.php

Report back if you still have problems.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

My TB BackUp file is a PVC file

That sounds like a file generated by MozBackup. Install MozBackup and restore the profile. There is also a support site for Mozbackup. http://mozbackup.jasnapaka.com/support.php

Report back if you still have problems.

mlcoastie
mlcoastie Question owner
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Thanks christ1 - That's reinstalled everything - great help much appreciated