Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Site is mistaken for junk

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by gild

more options

There is a site that thunderbird thinks is junk and it ends up in my trash folder. How do i allow it into my inbox

There is a site that thunderbird thinks is junk and it ends up in my trash folder. How do i allow it into my inbox

All Replies (1)

more options

There are several things you can do.

It may be a simple as telling Thunderbird not to mark a message as junk if the address is in an address book, or possibly a simple filter to mark the mail as 'not junk' to the drastic 'reset training data' which will reset Thunderbird's Bayesian Filtering.

Read the following article and choose the best route.

If you have additional questions, please ask the forum.

Junk Mail Controls http://kb.mozillazine.org/Junk_Mail_Controls

TB-38.3 Win10-PC

Modified by gild