Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Weblinks suddenly not working in emails Why?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

more options

When clicking anything that contains a web link nothing happens. Iused to be able to click a link in a message/mail and be taken to that link`s website. Can`t even get the help page from Thunderbird. Otherwise everything is working. So what happened-changed?

When clicking anything that contains a web link nothing happens. Iused to be able to click a link in a message/mail and be taken to that link`s website. Can`t even get the help page from Thunderbird. Otherwise everything is working. So what happened-changed?

All Replies (1)

more options

Sounds like your computer has had a change in the default settings. Basically, Thunderbird uses the computer default settings, but if it cannot locate the default browser then it does nothing.

So, you need to work through the various sections to ensure the preferred Browser is correctly set up as default.