Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes immediately and constantly

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

rjsrjs
rjsrjs
more options

Firefox keeps on crashing immediately and constantly, even after an uninstall (+ removal of folder from "Program Files") and even the portable version.

Tried safe mode, tried "refresh Firefox" but nada.

Submitted crash ID: bp-9002286b-4ec3-4e51-bf0e-b04a52150815 bp-008bc6ee-f3d6-4541-a0b5-60a172150815 bp-b5a472c4-78a3-4f4b-9739-bd1b82150815

Nothing new was installed nor modified on my machine. Tried reverting back to v39.0 but the same thing exactly.

Firefox keeps on crashing immediately and constantly, even after an uninstall (+ removal of folder from "Program Files") and even the portable version. Tried safe mode, tried "refresh Firefox" but nada. Submitted crash ID: bp-9002286b-4ec3-4e51-bf0e-b04a52150815 bp-008bc6ee-f3d6-4541-a0b5-60a172150815 bp-b5a472c4-78a3-4f4b-9739-bd1b82150815 Nothing new was installed nor modified on my machine. Tried reverting back to v39.0 but the same thing exactly.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is likely a problem with the "Websense Endpoint" software, so you can try to disable or uninstall this software for now until there is an update to address this issue.

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ]

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html