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Download T-Bird, go to install, and Firefox installs instead of T-bird.

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I download Thunderbird update, and it downloads as the correct file. Immediately executing directly from the download , it attempts to install Firefox instead. Been happening over the past week.

I download Thunderbird update, and it downloads as the correct file. Immediately executing directly from the download , it attempts to install Firefox instead. Been happening over the past week.

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msprater said

I download Thunderbird update, and it downloads as the correct file. Immediately executing directly from the download , it attempts to install Firefox instead. Been happening over the past week.

Sorry to hear that please click here Hopefully this will help if not please just reply and we can go thru more troubleshooting options.

Thank you for contacting Mozilla Support have a great day!

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Chosen Solution

msprater said

I download Thunderbird update, and it downloads as the correct file. Immediately executing directly from the download , it attempts to install Firefox instead. Been happening over the past week.

Sorry to hear that please click here Hopefully this will help if not please just reply and we can go thru more troubleshooting options.

Thank you for contacting Mozilla Support have a great day!