Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I miss a number of important emails because Thunderbird doesn't download them all. Some email from a sender get through, others don't. Why? How do I fix?

more options

Recently I've missed a power bill, several emails from personal accounts of friends and others but the commercial type email gets through OK...groupon etc. Why are some emails coming through and others not. I have to go onto the web and select view all to ensure I miss nothing urgent. Can someone help?

Recently I've missed a power bill, several emails from personal accounts of friends and others but the commercial type email gets through OK...groupon etc. Why are some emails coming through and others not. I have to go onto the web and select view all to ensure I miss nothing urgent. Can someone help?

All Replies (1)

more options

Is your email POP or IMAP?

POP only downloads from the server Inbox. Where do you find the missing messages when you check the server?