Why would Thunderbird crash?
This is new computer and when I tried to go on Internet - nothing - SAID THUNDERBIRD CRASHED I'm very disgusted and wonder if my computer is safe with virus software as is.
All Replies (1)
Start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode
Does problem go away?
If it does not go away, Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode - win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx
Does problem go away?
Please post to let us know. And also please post your crash ID https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports