Inbox will not download all messages in inbox SMTP. SOLVED server limit on downloaded messages
My installation of Thunderbird is below (ubuntu 14.04, 64-bit, thunderbird 31.7.0, IMAP/SMTP email settings). My problem is this: For some strange reason thunderbird refuses to download ALL of the messages in the inbox, there seems to be an arbitrary limit of 31 days of worth of messages. I tried to put thunderbird in "offline mode" to force it to download ALL of the messages, but that did not work. I literally am running a fresh install, so there are no extensions or anything else running. Appreciate any help as this is quite an annoying problem.
thanx, D
Application Basics
Name: Thunderbird Version: 31.7.0 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Thunderbird/31.7.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20150511105030 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.163.com:993, SSL,
OUTGOING: smtp.163.com:465, SSL, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.7.0
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 9fd659e9-4dc0-4d3a-91d2-03ea6032883
network.cookie.prefsMigrated: true
Graphics
Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) 965GM
Vendor ID: Intel Open Source Technology Center
Device ID: Mesa DRI Intel(R) 965GM
Driver Version: 2.1 Mesa 10.1.3
WebGL Renderer: false
GPU Accelerated Windows: 0
AzureCanvasBackend: cairo
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
Modified by Wayne Mery
All Replies (4)
Frankly sounds like a server issue. But, is version 38 better?
Thanks for the reply,
I have yet to really test the new version due to this annoying email download issue. Its really odd because I have been using the same email for over a year and previously never encountered the problem after re-installing my OS (Ubuntu) ... its definitely not a "monthly limit" on message downloads.. now its at 33 messages... It simply won't download messages prior to June 5th.... which is odd because when I first encountered the problem It wouldn't download messages prior to May 19th... any useful tricks or suggestions on how I can get all the messages? I really don't think its a server issue
Figured it out... there is a server limit on downloaded messages... my bad..
thanks, D
THanks for the update