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Firefox b38 keeps crashing when opening google maps

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Hi everyone,

Since updating to beta 38 I've been crashing randomly on certain sites (possibly java related) and especially when I attempt to open up google maps (I'm crashing on the page right before this so I'm actually submitting this on chrome) and it crashes in safemode as well. I'm running on Windows 8.1 64bit.

Here's a couple crash reports.

bp-b404ad0f-23a0-4777-be80-14dcc2150504	5/3/2015 9:41 PM
bp-c938dd09-b1c9-4258-b591-bb34e2150504	5/3/2015 9:40 PM
bp-5f9ee2e0-b5df-4bca-af2c-7e4d22150504	5/3/2015 9:36 PM
bp-dee2ad60-3ba1-4a25-9689-3afa72150504	5/3/2015 9:36 PM
bp-7f59aef3-ff36-4b5e-b71b-159142150504	5/3/2015 9:36 PM
bp-a8fd3b1e-fa0e-4cef-8b8f-d923c2150504	5/3/2015 9:35 PM
bp-9d430bd7-1a77-4a60-af4b-900962150504	5/3/2015 9:09 PM
Hi everyone, Since updating to beta 38 I've been crashing randomly on certain sites (possibly java related) and especially when I attempt to open up google maps (I'm crashing on the page right before this so I'm actually submitting this on chrome) and it crashes in safemode as well. I'm running on Windows 8.1 64bit. Here's a couple crash reports. <pre>bp-b404ad0f-23a0-4777-be80-14dcc2150504 5/3/2015 9:41 PM bp-c938dd09-b1c9-4258-b591-bb34e2150504 5/3/2015 9:40 PM bp-5f9ee2e0-b5df-4bca-af2c-7e4d22150504 5/3/2015 9:36 PM bp-dee2ad60-3ba1-4a25-9689-3afa72150504 5/3/2015 9:36 PM bp-7f59aef3-ff36-4b5e-b71b-159142150504 5/3/2015 9:36 PM bp-a8fd3b1e-fa0e-4cef-8b8f-d923c2150504 5/3/2015 9:35 PM bp-9d430bd7-1a77-4a60-af4b-900962150504 5/3/2015 9:09 PM </pre>

Modified by cor-el

All Replies (4)

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So it's beta, there are bugs that have not been solved.

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Thiago Casagrande said

So it's beta, there are bugs that have not been solved.

Dude, not helpful at all. Yes it's beta but if no one reports it or tries to figure out what the errors are is anything going to get patched? No.

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For everyone else. I noticed that for most of the errors it's triggering at nvwgf2um.dll maybe there's an issue with a d3d10/11 runtime?

Edit: Also, whenever I have an open window/tab or youtube open and I try to open an embedded youtube video FF crashes as well.

Modified by Derangedcorgi

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

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I've disabled hardware acceleration in the options and about:config just to be sure but I'm still crashing.