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Firefox crashes

  • 2 replies
  • 1 has this problem
  • Last reply by cor-el

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Firefox keeps crashing at startup, even after reinstalling. It used to work, I think it started crashing after the latest Microsoft Windows update.


All Replies (2)

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What Firefox are you using on Windows 8 ?

The crash report flagged these programs;

mswsock.dll = Microsoft

combase.dll = Microsoft

ntdll.dll = Microsoft

IPSEng32.dll = Symantec Intrusion Detection

IPSLdr32.dll = Symantec Intrusion Detection

Perform a System File Check to fix corrupted system files

See if there are updates for your graphics drive drivers

Download the full installer for you current Norton program(s) and save it..

Download and run the Norton Removal Tool to uninstall your Norton product

After, run the installer

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You can try to disable OMTC and leave hardware acceleration in Firefox enabled.

  • about:config page: layers.offmainthreadcomposition.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.