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on OX 10.8.5 firefox won't open or refresh, hangs on opening, have deleted and reloaded. ??

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  • Last reply by crislevin

wanted
wanted
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I had been using firefox ongoing without restarting or starting an new session. Had a lot of windows and sessions opened, it hung. Rebooted, Firefox wouldn't open, hung on opening. Tried to start in safe mode, opened briefly i.e. 30 seconds, then hung. I cleared cookies, there's nothing in the download folder. I've uninstalled then reinstalled Firefox 35 and 36.0. Same problem. Searched the forums, seems a common problem but no suggestions yet to fix the problem. Have rebooted comp a few times. Any ideas?

I had been using firefox ongoing without restarting or starting an new session. Had a lot of windows and sessions opened, it hung. Rebooted, Firefox wouldn't open, hung on opening. Tried to start in safe mode, opened briefly i.e. 30 seconds, then hung. I cleared cookies, there's nothing in the download folder. I've uninstalled then reinstalled Firefox 35 and 36.0. Same problem. Searched the forums, seems a common problem but no suggestions yet to fix the problem. Have rebooted comp a few times. Any ideas?

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crislevin
crislevin
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please post your question in firefox board ( https://support.mozilla.org/en-US/questions/firefox ). This board is for firefox operation system and may not get you help.