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I can' sign in to Firefox /Mozilla

  • 1 reply
  • 10 have this problem
  • 3 views
  • Last reply by guigs

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WHEN I TRY TO PUT IN MY PASSWORD I GET THE WRONG PASSWORD MESSAGE, THEN I AM ASKED TO RESET. OK. Then I see a message email sent to your email address follow link to reset password. My emai is drrayscruggs@live.com but no email has been sent. I have tried over and over. But there is no reset email in my in box. What the heck gives?

WHEN I TRY TO PUT IN MY PASSWORD I GET THE WRONG PASSWORD MESSAGE, THEN I AM ASKED TO RESET. OK. Then I see a message email sent to your email address follow link to reset password. My emai is drrayscruggs@live.com but no email has been sent. I have tried over and over. But there is no reset email in my in box. What the heck gives?

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Hi Howlingwolf, Please private message me so we can get this worked out. It seems you have logged in to an account that is using the same email address. Any older accounts with the same email will not work.