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How to get rid of searchmoose.com

  • 8 replies
  • 24 have this problem
  • 4819 views
  • Last reply by Xtin_Basher

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All of a sudden when I open a new page on FIrefox, the browser reads "searchmoose.com" I can't find out much about it and can't seem to delete it. I've set my preference to Google, but searchmoose.com shows up every time. It's not encrypted so obviously I don't want to use it. It also affects Safari. HELP!

Chosen solution

but the SearchReset add-on works on mac, try it.


  1. In the Location bar, type about:config and press Enter. The "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.
  3. Type browser.newtab.url in the search box to find it on the list.
  4. Double-click on browser.newtab.url and type in about:newtab in the window that pops up.

Restart Firefox and open a new tab to make sure the change was made. If there is any issues with plugins please also see: Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29 ).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

Read this answer in context 👍 1

All Replies (8)

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Hello,

Try questions/949205

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I'm on a Mac — these all seem to be PC oriented

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Chosen Solution

but the SearchReset add-on works on mac, try it.


  1. In the Location bar, type about:config and press Enter. The "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.
  3. Type browser.newtab.url in the search box to find it on the list.
  4. Double-click on browser.newtab.url and type in about:newtab in the window that pops up.

Restart Firefox and open a new tab to make sure the change was made. If there is any issues with plugins please also see: Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29 ).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

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AWESOME! I used your suggestion about the Firefox "reset to default" plug in and it worked! THANK YOU DIEGO!!!!

Modified by Dougfast

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So have you heard of this searchmoose.com? And how the hell did it get on my Mac?

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Can be a malware, an addon, a page that you visited.

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For what it's worth, re-installing Firefox didn't work for me. I eventually got rid of the Searchmoose malware off my iMac with CCleaner (free version). I dont know for sure, but I think it piggy-backed in on a trial Lego Designer software I got from the Net. Hope this helps.

Modified by Xtin_Basher