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g mail will not accept my password since I arrived in New Zealand

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  • 2 have this problem
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  • Last reply by finitarry

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I arrived in New Zealand 4 days ago & I can't access my g mail account. Keeps asking for my password which I never enter when using g mail in Australia. However when I do enter my password it keeps telling me it is incorrect. When I try to change my password it won't accept my request as my mobile 'phone number has changed since my account was set up.

I arrived in New Zealand 4 days ago & I can't access my g mail account. Keeps asking for my password which I never enter when using g mail in Australia. However when I do enter my password it keeps telling me it is incorrect. When I try to change my password it won't accept my request as my mobile 'phone number has changed since my account was set up.

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Why would your phone number have any bearing on email access? You do not phone for email, right?