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Where do I find a plug-in for Optimum Voicemail?

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In trying to listen to my Optimum Voice-mail, I get the message, "A plug-in is needed to display the content." I contacted Optimum (my ISP) and they said to contact Mozilla for support.

In trying to listen to my Optimum Voice-mail, I get the message, "A plug-in is needed to display the content." I contacted Optimum (my ISP) and they said to contact Mozilla for support.

Chosen solution

Install the Plugin version of Flash for Firefox to use.

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All Replies (3)

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Try installing Flash to see if that is the plugin that is needed. https://www.adobe.com/products/flashplayer/distribution3.html

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SJTN said

In trying to listen to my Optimum Voice-mail, I get the message, "A plug-in is needed to display the content." I contacted Optimum (my ISP) and they said to contact Mozilla for support.

I already have Adobe Flash Player on my computer. Internet Explorer shows it as an add-in. How do I get Firefox to recognize it as a plug-in?

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Chosen Solution

Install the Plugin version of Flash for Firefox to use.