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Bookmarks are gone, cannot sync.

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  • 2 have this problem
  • Last reply by guigs

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Had to go back and re-install windows 8.1, in the process Firefox updated, now I have lost all bookmarks. I'm heartbroken and destroyed. Please someone help me get these back. It contains years of research. I tried going to about:support; however when I click on Bookmarkbackups folder, it's giving me a file which I don't know how/what to use to open it.

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Do you have a copy of the previous profile? Back up and restore information in Firefox profiles

This also gives steps to recover bookmarks

what is the name of the file?