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Videos won't. Play

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by Kevin

joneer38
joneer38
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Troubleshooting says the issue has been fixed for my version, but they still don't play properly.

Troubleshooting says the issue has been fixed for my version, but they still don't play properly.

All Replies (2)

Machine Master
Machine Master
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Hello there,

This could be caused by corrupt cookies in your Firefox app. You'll need to clear the cookies and cache to solve this issue: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-dat

If the above doesn't solve the issue then I recommend to reinstall the Firefox app.

Keep us posted!

Kevin
Kevin
  • Moderator
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What videos? Which device? Which version of Android?