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View Settings change when message is selected

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  • 3 have this problem
  • 4 views
  • Last reply by Matt

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When I select a message to view all of the other messages's view order changes. I go to VIEW in toolbar and the SORT BY selection has changed from ORDER RECEIVED to SUBJECT and the order has changed from DESENDING to ASCENDING. This happens about every time I go to INBOX. What do I have to do to keep the settings permanent?

When I select a message to view all of the other messages's view order changes. I go to VIEW in toolbar and the SORT BY selection has changed from ORDER RECEIVED to SUBJECT and the order has changed from DESENDING to ASCENDING. This happens about every time I go to INBOX. What do I have to do to keep the settings permanent?

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are you perhaps clicking on the column headings instead of the actual mail item? clicking a heading sorts by that item and clicking again reverses the sort.